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Crucial shipping options and policies

'Get it by Christmas' last order dates

With the festive season being a busy time for our couriers, we want to make sure that you get your products in time for Christmas. Please see below for the recommended last order dates, according to delivery method:

Shipping Options Last order date
Free shipping via Royal Mail Packet Post (3-5 business days) Tuesday December 16
Royal Mail Special Delivery by 1pm (1-2 business days) Friday December 19
Royal Mail Special Delivery by 9am (next day if ordered before 3pm) Monday December 22

Orders placed after December 24 will not be processed until December 29 and orders placed after December 31 will not be processed until January 5.

Options and policies

Place an order at Crucial.com/uk and choose how you would like your package to be shipped!

For a speedy shipment with full shipment tracking visibility from door to door, you can select a discounted rate with Royal Mail Special Delivery or Royal Mail Special Delivery Next Day 9am. If you want your order to ship free of charge and don't mind waiting a little longer, choose Royal Mail Free Shipping. (Offer applies to United Kingdom, Channel Islands, and Isle of Man). Please note that Royal Mail Free Shipping service does not feature shipment tracking.

Delivery to most UK locations by Royal Mail Special Delivery is by 1pm within 1-2 business days of dispatch from Crucial (subject to the conditions listed above and depending on your postcode area).

See Royal Mail Special Delivery service area details

Delivery to most UK locations by Royal Mail Special Delivery Next Day 9am is by 9am the day after dispatch from Crucial (subject to the conditions listed above and depending on your postcode area). ORDERS USING Royal Mail Special Delivery Next Day 9am must be placed by 3.00 p.m. Monday to Friday.

See Royal Mail Special Delivery Next Day 9am service area details

Delivery to most UK locations by Royal Mail Free Shipping is within 3-5 business days of dispatch from Crucial (subject to the conditions listed above and depending on your postcode area).

From time to time Crucial may select a different carrier to deliver your order. Details of the selected carrier will be displayed on the order confirmation page, and as soon as your order ships, we will provide you with carrier-specific tracking information, where applicable.


Shipping outwith mainland UK

European orders shipped outside the UK are delivered via UPS Express. Delivery to most European locations is within 3 days from dispatch. If you are a customer having your order delivered to France, Ireland, Germany, Italy, Spain, Belgium, Austria, the Netherlands or Sweden and don't mind waiting a little longer for it, you can have it delivered free of charge by choosing Royal Mail.

Free Shipping via Royal Mail is available in the following European Union countries:

Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, and Sweden.


UPS Express shipping rates for the European Union

Country Rate in EUR €
Austria 7.00
Belgium 7.00
Cyprus 19.00
Czech Republic* 19.00
Denmark 19.00
Estonia 19.00
Finland 18.75
France 4.49
Country Rate in EUR €
Germany 4.49
Greece 19.00
Hungary* 19.00
Ireland 4.49
Italy 4.49
Latvia 19.00
Lithuania 19.00
Luxembourg 19.00
Country Rate in EUR €
Malta 19.00
Netherlands 7.00
Poland 19.00
Portugal 19.00
Slovakia 19.00
Slovenia 19.00
Spain 7.00
Sweden 7.00

Shipping outwith the EU

Customers ordering from outwith the EU may be liable for duty and customs charges, more information can be found in the Support section of the UPS website, under Terms and Conditions of Carriage, Customs Clearance.

UPS Express shipping rates for all other locations serviced by Crucial

Country Rate in EUR €
Albania* 17.00
Algeria* 23.00
Andorra 17.00
Angola* 23.00
Armenia* 20.00
Azerbaijan* 20.00
Bahrain* 20.00
Bangladesh 26.00
Belarus* 17.00
Benin 23.00
Bhutan 24.00
Bosnia-Herzegovina* 17.00
Botswana 23.00
Bulgaria 19.00
Burkina Faso 23.00
Burundi 23.00
Cameroon 23.00
Canary Islands 20.00
Cape Verde 23.00
Central African Rep. 23.00
Ceuta/Melilla 18.00
Chad 23.00
Comoros* 22.00
Congo* 23.00
Croatia* 17.00
Dem. Rep. Congo 23.00
Djibouti* 23.00
Equatorial Guinea 23.00
Eritrea 23.00
Ethiopia 23.00
Faeroe 17.00
Falkland Islands 9.99
Country Rate in EUR €
Gabon 23.00
Gambia 23.00
Georgia* 20.00
Ghana* 23.00
Gibraltar 20.00
Guernsey 0.00
Guernsey 4.99
Guernsey 10.99
Guinea 23.00
Guinea-Bissau 22.00
Iceland 17.00
India* 40.00
Israel 28.00
Ivory Coast 23.00
Jersey 0.00
Jersey 4.99
Jersey 10.99
Kazakhstan* 22.00
Kenya 20.00
Kyrgyzstan* 20.00
Lebanon* 23.00
Lesotho 23.00
Liberia* 22.00
Liechtenstein 17.00
Macedonia* 17.00
Madagascar 23.00
Malawi 23.00
Mali 23.00
Mauritania 23.00
Mauritius 23.00
Moldavia* 17.00
Monaco 14.00
Country Rate in EUR €
Mongolia 28.00
Montenegro* 17.00
Morocco* 20.00
Mozambique 23.00
Namibia 23.00
Nepal 23.00
Niger 23.00
Norway 17.00
Oman* 20.00
Reunion 23.00
Romania* 19.00
Rwanda* 23.00
San Marino 17.00
Senegal 23.00
Serbia* 17.00
Seychelles 23.00
Sierra Leone 23.00
Somalia* 22.00
South Africa 18.00
Swaziland 23.00
Switzerland 9.00
Tajikistan* 20.00
Tanzania* 23.00
Togo 23.00
Tunisia 23.00
Turkey 17.00
Turkmenistan* 20.00
United Arab Emirates* 22.00
Uzbekistan* 20.00
Vatican City 14.00
Zambia 23.00
Zimbabwe 23.00

* Crucial cannot process orders on credit card terms for shipment to these countries. In order to ship to one of these countries, payment must be made in advance via wire transfer. For more information, contact us.


Late or lost shipments

Royal Mail — UK only

Delivery to most UK locations by Royal Mail Packet Post First Class is within 3-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 14 business days have passed since dispatch. After this time, please contact us with your relevant order details.

UPS — UK and International

Delivery by UPS is within 1-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 5 business days have passed since dispatch. After this time, please contact us with your relevant order details.


Important note for international orders:

Crucial does not ship to:

Afghanistan, Cambodia, China, Cuba, Ecuador, Egypt, El Salvador, Haiti, Honduras, Indonesia, Iran, Iraq, Jordan, Kuwait, Laos, Libya, Nigeria, North Korea, Pakistan, Panama, Peru, Qatar, Russia, Saudi Arabia, Sudan, Syria, Uganda, Ukraine, Venezuela, Yemen.

Currency converter


VAT

As a division of Micron Europe, Limited., Micron Consumer Products Group is required to collect UK VAT (20% of the total order cost, including shipping charges) on all applicable orders. If your company is within the EU, but outwith the UK and you have a VAT Certificate, you are eligible for zero-rated VAT transactions. If your company is eligible for zero-rated VAT, please fax a copy of your company’s VAT Registration Certificate to +44 (0)1355 586101 Attn: Crucial Sales.

Orders to locations outwith the EU are not liable for UK VAT but may be liable for local duties and customs clearance charges in the country of receipt. For more information on applicable charges, please contact your local customs office or tax authority. For information about zero rated VAT eligibility click here.


EU Enlargement, May 2004

As of 01 May 2004 Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, the Slovak Republic, and Slovenia are members of the enlarged EU. Normal EU VAT rules will apply to orders shipping to these countries.

Solid State Drives

Crucial Solid State Drives
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