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Crucial.com will be undergoing scheduled system upgrades from Friday 15-Dec through Sunday 17-Dec. Online ordering will still be available during this upgrade, but there will be a delay in processing orders placed on Friday. Order history, order status, invoices and online returns will be unavailable during this time.

live chat

  • Chat hours (GMT):
  • Monday - Friday 0800 – 1800

phone

email

To ensure delivery of e-mail communications from Crucial you may need to add the @micron.com domain address to your safe list or address book. Crucial e-mails are delivered from the @micron.com domain address as Crucial is a brand of Micron Technology, Inc.

mailing address

This address is for general correspondence only.
Please do not send payment or product for return/replacement to this address.


General Mailing Address
Micron Consumer Products Group
12 Redwood Crescent
Peel Park Campus
East Kilbride G74 5PA
United Kingdom

If you have a problem or complaint, please contact us using any of the methods above. We’ll be happy to help. If you have had a problem that has not been resolved to your satisfaction by dealing with us directly, you may wish to use an Alternative Dispute Resolution (ADR) service. The link to the EU portal, where you can find out more about these services, is below:
https://ec.europa.eu/consumers/odr/