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Crucial shipping options and policies
Subject to availability, orders that are received and processed before noon GMT Monday to Friday are generally shipped within two business days. Please allow an extra business day for orders received and processed after noon or over the weekend (see below for delivery estimates). Crucial does not ship to freight forwarders or hotels.
UPS Express P1
|Bosnia and Herzegovina||12|
|Central African Republic||16|
|United Arab Emirates||16|
Express Tracked-Signed Delivery (UPS)
|Sweden (1-3 working days)||15|
Late or lost shipments
UPS — UK and International
Delivery by UPS is within 1-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 5 business days have passed since dispatch. After this time, please contact us with your relevant order details.
Advance payment required for some countries
Crucial cannot process orders on credit card terms for shipment to the countries below. In order to ship to one of these countries, payment must be made in advance via wire transfer. For more information, contact us.
Important note for international orders:
Crucial does not ship to:
Afghanistan, Cambodia, China, Cuba, Ecuador, Egypt, El Salvador, Haiti, Honduras, Indonesia, Iran, Iraq, Jordan, Kuwait, Laos, Libya, Nigeria, North Korea, Pakistan, Panama, Peru, Qatar, Russia, Saudi Arabia, Sudan, Syria, Tunisia, Uganda, Ukraine, Venezuela, Yemen.
As a division of Micron Europe, Limited., Micron Consumer Products Group is required to collect UK VAT (20% of the total order cost, including shipping charges) on all applicable orders. If your company is within the EU, but outwith the UK and you have a VAT Certificate, you are eligible for zero-rated VAT transactions. If your company is eligible for zero-rated VAT, please fax a copy of your company’s VAT Registration Certificate to +44 (0)1355 586101 Attn: Crucial Sales.
Orders to locations outwith the EU are not liable for UK VAT but may be liable for local duties and customs clearance charges in the country of receipt. For more information on applicable charges, please contact your local customs office or tax authority. For information about zero rated VAT eligibility click here.
EU Enlargement, May 2004
As of 01 May 2004 Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, the Slovak Republic, and Slovenia are members of the enlarged EU. Normal EU VAT rules will apply to orders shipping to these countries.