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Crucial shipping options and policies

Subject to availability, orders that are received and processed before noon GMT Monday to Friday are generally shipped within two business days. Please allow an extra business day for orders received and processed after noon or over the weekend (see below for delivery estimates). Crucial does not ship to freight forwarders or hotels.

UPS Express P1

Country

Rate

(pounds)

Albania 12
Algeria
16
Andorra
12
Angola
16
Armenia
14
Azerbaijan 14
Bahrain 14
Bangladesh 18
Benin 16
Bhutan 18
Bosnia and Herzegovina 12
Botswana 16
Burkina Faso 16
Burundi 16
Cameroon 16
Canary Islands 13
Cape Verde 16
Central African Republic 16
Chad 16
Comoros 16
Congo 16
Cote d'Ivoire 16
Croatia 12
Djibouti 16
Equatorial Guinea 16
Eritrea 16
Ethiopia 16
Faeroe 12
Gabon 16
Gambia 16
Georgia 14
Ghana 16
Gibraltar 14
Guinea 16
Holy See 10
Iceland 12
India 30
Israel 20
Kazakhstan 16
Kenya 14
Kyrgyzstan 14
Lebanon 16
   

Country

Rate

(pounds)

Lesotho
16
Liberia
16
Liechtenstein
12
Macedonia
12
Madagascar
16
Malawi
16
Maldives
16
Mali 16
Mauritania 16
Mauritius 16
Moldavia 12
Monaco 10
Mongolia 20
Montenegro 12
Morocco 14
Mozambique 16
Namibia 16
Nepal 18
Niger 16
Norway 12
Oman 14
Reunion 16
Rwanda 16
San Marino 12
Senegal 16
Serbia 12
Seychelles 16
Sierra Leone 16
Somalia 16
South Africa 13
Swaziland 16
Switzerland 6
Tajikistan 14
Tanzania 16
Togo 16
Tunisia 16
Turkey 12
Turkmenistan 14
United Arab Emirates 16
Uzbekistan 14
Zambia 16
Zimbabwe 16

Express Tracked-Signed Delivery (UPS)

Country

Rate

(pounds)

Austria
15
Belarus 12
Belgium 15
Bulgaria 16
Cyprus 16
Czech Republic 16
Denmark Republic 16
Estonia 16
Finland 16
France 15
Germany 15
Greece 16
Hungary 16
Ireland 15

Country

Rate

(pounds)

Italy
15
Latvia 16
Lithuania 16
Luxembourg 16
Malta 16
Netherlands 15
Poland 16
Portugal 16
Romania 16
Slovakia 16
Slovenia 16
Spain 15    
Sweden (1-3 working days)  15

Late or lost shipments

UPS — UK and International

Delivery by UPS is within 1-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 5 business days have passed since dispatch. After this time, please contact us with your relevant order details.

Advance payment required for some countries

Crucial cannot process orders on credit card terms for shipment to the countries below. In order to ship to one of these countries, payment must be made in advance via wire transfer. For more information, contact us.

Albania
Algeria
Angola
Armenia
Azerbaijan
Bahrain
Belarus
Bosnia-Herz.
Comoros
Congo
Croatia
Czech Republic
Djibouti
Georgia
Ghana
Hungary
India
Kazakhstan
Kyrgyzstan
Lebanon
Liberia
Macedonia
Moldavia
Montenegro
Morocco
Namibia
Oman
Romania
Rwanda
Serbia
Somalia
Tajikistan
Tanzania
Turkmenistan
Utd.Arab.Emir.
Uzbekistan
 

Important note for international orders:

Crucial does not ship to:

Afghanistan, Cambodia, China, Cuba, Ecuador, Egypt, El Salvador, Haiti, Honduras, Indonesia, Iran, Iraq, Jordan, Kuwait, Laos, Libya, Nigeria, North Korea, Pakistan, Panama, Peru, Qatar, Russia, Saudi Arabia, Sudan, Syria, Tunisia, Uganda, Ukraine, Venezuela, Yemen.

 

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VAT

As a division of Micron Europe, Limited., Micron Consumer Products Group is required to collect UK VAT (20% of the total order cost, including shipping charges) on all applicable orders. If your company is within the EU, but outwith the UK and you have a VAT Certificate, you are eligible for zero-rated VAT transactions. If your company is eligible for zero-rated VAT, please fax a copy of your company’s VAT Registration Certificate to +44 (0)1355 586101 Attn: Crucial Sales.

 

Orders to locations outwith the EU are not liable for UK VAT but may be liable for local duties and customs clearance charges in the country of receipt. For more information on applicable charges, please contact your local customs office or tax authority. For information about zero rated VAT eligibility click here.

EU Enlargement, May 2004

As of 01 May 2004 Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, the Slovak Republic, and Slovenia are members of the enlarged EU. Normal EU VAT rules will apply to orders shipping to these countries.