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US site
Last day to place an order for a delivery before Christmas:
Free shipping (5-10 work days) — 07 December
Royal Mail Special Delivery by 1pm (1-2 work days) — 13 December*
UPS Express — 18 December
Please note, orders made using express delivery options after these times will be affected by public holidays and weekends and will not be delivered within the guaranteed timescale.
*this service is not available in all countries
Holiday hours (GMT) for phone, chat and e-mail support teams:
24 December — 8:00 – 18:00
25 December — Closed
26 December — Closed
27 December — 8:00 – 18:00
28 December – 8:00 – 18:00
29 December – Closed
30 December — Closed
31 December — 8:00 – 18:00
1st January — Closed
Normal support hours will resume on 2 January.
Returns collected after 21 December will not be processed until 3 January.
