Important update regarding customer phone support and delivery delays:

Due to the rapidly evolving novel coronavirus (COVID-19) pandemic, our phone support queues for customers in the U.S., the U.K., and European Union will be closed until further notice. Please contact us via email or our live online chat function for any issues or questions.  The global situation surrounding COVID-19 remains dynamic, and government orders and ongoing business interruptions may add to response times and delivery delays. Our top priority continues to be the safety of our team members and our communities. We appreciate your patience and support during this time.

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Chat hours (MST):

  • Monday - Friday 0800 - 1800

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If you have a problem or complaint, please contact us using any of the methods above. We’ll be happy to help. If you have had a problem that has not been resolved to your satisfaction by dealing with us directly, you may wish to use an Alternative Dispute Resolution (ADR) service. The link to the EU portal, where you can find out more about these services, is below:

Support resources

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